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Enthusiast
Posts: 5
Registered: ‎10-10-2017
Message 1 of 7 (1,041 Views)

Orange battery light blinks with new battery

Original battery got lost so I got a new battery on Amazon.  With the battery installed, the battery light would always blink orange fast.  Computer would not turn on.  With battery not installed you can power up and run the computer fine on the power supply.

 

I figured it was a bad battery so I sent it back.  I then bought an authentic Sony battery.  That one does the exact same thing.  Searching on this board I find all kinds of different answers.  No two answers seem the same.  Without having another known-good computer, or known-good battery, how do I figure out what the problem is?

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Enthusiast
Posts: 5
Registered: ‎10-10-2017
Message 2 of 7 (1,013 Views)

Re: Orange battery light blinks with new battery

I should probably mention it is a VGN-CR290

 

ALSO...  now wthe symptom has mysteriously changed.  Now it blinks orange twice fast every two seconds.  I haven't been able to find anything that explains what that blink code is supposed to mean.  The screen shows "0% available, plugged in and charging"  But it never charges at all.

Enthusiast
Posts: 5
Registered: ‎10-10-2017
Message 3 of 7 (958 Views)

Re: Orange battery light blinks with new battery

Does anyone know why the battery light would blink twice every 2 seconds?

Moderator
Posts: 4,642
Registered: ‎03-12-2015
Message 4 of 7 (861 Views)

Re: Orange battery light blinks with new battery

 

Hi, Mikevg290

 

Welcome to Sony Community! 

 

Is your laptop running Windows 10? When did the issue start? You may try to power cycle the laptop, please follow the steps below:

 

  1. Turn off the unit.
  2. Unplug and AC power adapter and all other connected devices (USB drive, mouse, etc.).
  3. Uninstall the battery. 
  4. Hold the power button for at least 5 seconds. 
  5. Install the battery. 
  6. Plug in the AC adapter and turn on the laptop. 

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

Enthusiast
Posts: 5
Registered: ‎10-10-2017
Message 5 of 7 (829 Views)

Re: Orange battery light blinks with new battery

The OS is Windows 7 Professional

I performed the procedure you described (which I had done about 50 times before) and the result was exactly this: The battery light blinks fast twice every two seconds. This must mean something in the land of SONY computers. Does anyone know what it means?
Moderator
Posts: 4,642
Registered: ‎03-12-2015
Message 6 of 7 (493 Views)

Re: Orange battery light blinks with new battery

 

Hi, Mikevg290

 

Did you upgrade or change the operating system of your laptop? VGN-CR290 came with Microsoft Windows Vista Business. How did you install Windows 7 Professional? Please run VAIO Update and Windows Update to download and install the necessary drivers and software for your computer. 

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

Enthusiast
Posts: 5
Registered: ‎10-10-2017
Message 7 of 7 (479 Views)

Re: Orange battery light blinks with new battery

This is my friend's computer and it does in fact have a Vista stocker on it.  However the system in it is Windows 7 Professional.  She bought it new at the Sony store (now defunct).  She claims she never updated the software.  (She also claims she has no idea where her original battery went...)

 

I will try your advice.  I am still curious what two fast blinks every two seconds means.  It must mean something.  Thanks

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