I had bought a Sony VAIO laptop last year for Thanks Giving. I found that my laptop was not recognising DVD. It is able to read CD, but not DVD. Kindly help with this issue. Also, wanted to know if the DVD issue is covered in the warany.
If the issue persists, perform a complete system recovery. Restart the computer, keep tapping the F10 key continuously, press enter key at the edit boot option, select start recovery wizard and click on skip VAIO Care rescue (If you do not wish to back up data) to start the system recovery process.