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Rookie
Posts: 2
Registered: ‎04-10-2017
Message 1 of 2 (340 Views)

Screen Problem

I have been using Sony Vaio for a long time and there seems nothing is wrong with the screen. One day i was playing on the computer then this happened to the screen [IMG]http://i64.tinypic.com/3150f35.jpg[/IMG]. IDK why this happned and how it happened but all i know is that it happned while i was playing the game. other link for the pic (http://i64.tinypic.com/3150f35.jpg)

 

 

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Moderator
Posts: 4,350
Registered: ‎03-12-2015
Message 2 of 2 (294 Views)

Re: Screen Problem

[ Edited ]

 

Hi, TheGameLord

 

Welcome to Sony Community! 

 

Does the issue appear all the time or is it an intermittent issue? May we have the exact model name and the current operating system of your Sony Vaio computer? Let's try to isolate this, please follow my suggestions below: 

 

  1. Power cycle the laptop. Shut it down, remove all connected devices especially the AC power adapter. Uninstall the battery then hold the power button for 5 seconds. This will drain the remaining electricity from the unit. Install the battery, plug in the adapter and test it again. 
  2. Test the screen while in BIOS. You may reset it as well. 
  3. Boot the unit in Safe Mode

 

Hope these help. 

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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