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Enthusiast
Posts: 4
Registered: ‎02-19-2016
Message 1 of 2 (762 Views)

Serial, Model , Service Number Are Reserved

I was recently changed the bios chip due to corrupet bios from 3rd party due to unsuporrted staff official sony service center.

my laptop model number is SVF-15NB1GL 3 in one Vaio (Model # SVF15N17CXB ) 

https://esupport.sony.com/US/p/model-home.pl?mdl=SVF15N17CXB&template_id=1&region_id=1&tab=download#...

 

With the biso updated version R1140DD

 

But the problem is now only Serial, Model , Service Number Are Reserved . when i recover it to factory condition the massage appear can,t find system ID 

Even i cant update most recent driver from VIAO update App. (Could Not Aqquire the information)

 

Kindly help me out regarding this app. Recent now im in UAE. any help from service center please guide

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Moderator
Posts: 3,529
Registered: ‎01-16-2015
Message 2 of 2 (546 Views)

Re: Serial, Model , Service Number Are Reserved

Hi Moon786,

 

Welcome to Sony Community!

 

We're saddened to hear about this. It's possible that the system is also corrupted. May I know how did you reformat the unit? Here is the link on how to properly reformat the system back to factory setting, 

https://us.en.kb.sony.com/app/answers/detail/a_id/36806

 

After the reformat, visit the link below to update the drivers and software. 

https://esupport.sony.com/US/p/model-home.pl?mdl=SVF15N17CXB&template_id=1&region_id=1&tab=download#...

 

Regards,

Jen

 

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