Language: English / Spanish

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

VAIO - Hardware & Networking

Reply
Tuning Up
kayvey
Posts: 1
Registered: ‎11-27-2012

Slow vaio internet connection is half as fast as two older laptops on the same table. 3

My Vaio is only 2 weeks old and internet connection is half the speed of two older laptops sitting on the same table.  Why is it so slow?  I get between 17mbps and 33 mbps on older units and this one is always about half of that.

Please use plain text.
Top 40 Artist
Miguael
Posts: 1,225
Registered: ‎11-14-2012

Re: Slow vaio internet connection is half as fast as two older laptops on the same table. 3

Hello Kayvey,

Welcome to the Sony Community.

 

If the computer is installed with the wireless standard of 802.11b/g/n, it supports the maximum speed of 2.5 GHz. If the computer is installed with the wireless standard of 802.11a/b/g/n, then it supports the maximum speed of 5GHz. Please check the wireless standard of both the computers.

 

However, I’ve provided the troubleshooting for the wireless below:

 

Try re-installing the wireless driver. You can download the driver by putting the model # of your computer here: http://esupport.sony.com/

 

Next, follow all the steps mentioned here: http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1007553

 

If the issue persists, contact Sony Telephone Support Team here: http://esupport.sony.com/US/p/support-contacts.pl?mdltype_id=24

 

Regards,

Miguael

Please use plain text.
Tuning Up
tonyortiz21
Posts: 2
Registered: ‎02-13-2014

Re: Slow vaio internet connection is half as fast as two older laptops on the same table. 3

hey i had the same problem my window 7 computers were running fine and my window 8 was slow . it turns out that the problem was my wireless router 

 

now my window 8 is the same speed as my window 7 which is 20 megabits 

 

heres where i got the router in case your wondering

Please use plain text.