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Rookie
Posts: 1
Registered: ‎02-13-2018
Message 1 of 2 (157 Views)

Someone to fix Sony Vaio

I have had a Sony Vaio Fit (SVF13N13CXB) laptop for a little over two years now. Over the past month I have been back and forth between Sony and Best Buy with no answers on who can fix my laptop. Both claim that the other party will fix it and then turns out they can't! I really need my laptop for school and need it fixed asap. I think it would just be a simple fan replacement. If anyone knows who I can contact to actually get it fixed, PLEASE help! 

Expert
Posts: 92
Registered: ‎09-26-2014
Message 2 of 2 (103 Views)

Re: Someone to fix Sony Vaio

[ Edited ]

Yea, I hear you...I also just bought a used Sony Flip 15 inches screen recently.

 

Since Sony sold VAIO and they became independent, i think SONY contracted BestBuy for repair  and another company names Encompass for parts, if I am not mistaken, other people perhaps can confirm that. 

 

https://sony.encompass.com/

 

By the way, i found this on youtube about yr 13 inches Flip, they showed you how it looks inside so that you can have an idea, it's quite educational and informative:

 

https://www.youtube.com/watch?v=TNa8dJtcVbw

 

Hope it helps, 

 

By th way, I don't work for SONY here, just another guy who also have computer problems and come here, i guess we all come together to ask for help; other times just try to help...

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