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Rookie
Posts: 1
Registered: ‎05-03-2017
Message 1 of 2 (193 Views)

Sony SVP13215PXS MODEL: SVP132A1CL Will not start

My VAIO ultrabook will not start. The AC adaptor has its green light on. I removed the external battery and attached the AC adaptor, tried to turn it on and nothing. Put the external battery back on and pressed on button for 10 secs and it still will not start. There is no indication that is on, no sounds nor lights.

Is the laptop dead?

Can the data be recovered from the HD?

Any help please

Thanks

Moderator
Posts: 3,214
Registered: ‎01-16-2015
Message 2 of 2 (167 Views)

Re: Sony SVP13215PXS MODEL: SVP132A1CL Will not start

Hi farocha,

 

Welcome to Sony Community!

 

We highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ to assist you with this issue. 
 
Regards,
Jen
 
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