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Enthusiast
Posts: 2
Registered: ‎09-12-2017
Message 1 of 5 (2,163 Views)
Accepted Solution

Sony Vaio overheating + won't turn back on

Hello all,

My SONY Vaio VPCSC31FM ran flawlessly for 5 and a half years with Windows 7.
Just last night I was using it, when it started to overheat (more than the usual) and the screen froze.

I consider that a fairly normal situation. But last night, it didn't come back to life.
I simply forced the shutdown by pressing and holding power button.


I waited a while to cool off. Then, I tried turning it back on. Here's what happens:

1) The screen won't turn back on. It's blacked out, like it's off.

2) The keyboard backlight lits only when a key is pressed.

3) The battery led is on and it looks like it's charging.

4) There's seems to be no sign of CPU activity (CPU led is off) and no Windows sounds are played.

5) The fan works and it gets faster as computer stays on.

I have tried removing the battery, pressing and holding power for 60 secs and turning on without the battery: no success on that.

Any ideas from the folks what that might be? And what can I try to do to save the laptop?

Thank you in advance.

Moderator
Posts: 3,415
Registered: ‎01-16-2015
Message 2 of 5 (2,069 Views)

Re: Sony Vaio overheating + won't turn back on

[ Edited ]

Hi Chaguri,

 

Welcome to Sony Community!

 

We're sorry to hear that your laptop didn't fix after several attempts to troubleshoot it. Kindly check on this link and verify if you already tried all the steps, https://us.en.kb.sony.com/app/answers/detail/a_id/34849

 

If you have completed all of the steps and the issue is not resolved, service may be required. We highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ to assist you with this issue. 

 

Regards,

Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

 

Apprentice
Posts: 15
Registered: ‎09-01-2017
Message 3 of 5 (2,028 Views)

Re: Sony Vaio overheating + won't turn back on

[ Edited ]

Maaaaybe one of these low-tech'/at your desk    potential solutions;

 

  

_Full scan by  A-V and malware software ?  

 

 

_ apply a soft brush to the nozzle end of your vacuum and run slowly over the intake/outakes and ports of your laptop ?

they talk of blowing air from a canister but unless you open the case completely to blow it away, i see air blowing contaminants further into the case and onto components.  IMHO

 

 

Annnd just-in-case;

 

_You have this portal page for your model bookmarked & have reviewed majority of info  Smiley Wink

 

https://esupport.sony.com/US/p/model-home.pl?mdl=VPCSC31FM&LOC=3#/howtoTab

 

 

 

nite,

 

D'

Specialist
Posts: 42
Registered: ‎07-01-2016
Message 4 of 5 (2,009 Views)

Re: Sony Vaio overheating + won't turn back on

Battery not working

One of the main reasons why your computer may not be booting is that the battery may be unuseable. Try replaceing it with a new or slightly used one.

 

Bad power adapter

If your power adapter is bad, the computer will run off a battery, and it won't charge. The best way to test this is to borrow either a battery or power adapter to test. Also make sure the power cord is firmly plugged into the wall socket and the laptop. If the first socket does not work, try another one. If you have the same problem with another power adapter, your problem is most likely the logic board. Compatible power adapters can be found on the internet.

Enthusiast
Posts: 2
Registered: ‎09-12-2017
Message 5 of 5 (1,941 Views)

Re: Sony Vaio overheating + won't turn back on

Unfortunately I could not fix the issue.

Have tried all of the steps mentioned, but still no luck.

I'll have it sent to a technician, but my hopes aren't so high.

 

I appreciate all the help and replies from everyone.

If I ever find out what the cause was, I'll come back here and tell you just out of curiosity.

 

Thanks again and best regards,

 

Chaguri.

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