Skip to the end of navigation

Welcome to the Community!

VAIO - Hardware & Networking

Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Rookie
Posts: 1
Registered: ‎11-11-2017
Message 1 of 2 (134 Views)

Sony vaio laptop issues

Hello! I've had this laptop for about a year now. I received it from a friend of mine and it worked well for a while. Until recently it had been overheating and shutting down alot more often. So I took it apart to clean the fans (which was overwhelmed by dust) and now it seems the problem has gotten worse. Not only that, the fan now makes a really loud noise. It's a model PCG - 3J1L Personal Computer. Any help is appreciated!
Moderator
Posts: 3,410
Registered: ‎01-16-2015
Message 2 of 2 (58 Views)

Re: Sony vaio laptop issues

[ Edited ]

Hi Sleepist,

 

Welcome to Sony Community!

 

Sorry to hear that the issue worsen after you attempted to fix it. Kindly follow the steps provided in the link to troubleshoot the fan noise, https://us.en.kb.sony.com/app/answers/detail/a_id/35220 . If it still shuts down, here is the link that could help you troubleshoot it, https://us.en.kb.sony.com/app/answers/detail/a_id/32876 .

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook