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Rookie
Posts: 2
Registered: ‎09-07-2017
Message 1 of 4 (258 Views)

Vaio laptop E series graphics not working

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Hi Team,

 
My laptop had some graphics issue which was due to no proper working of graphics card (as usual problem with Sony Vaio laptop due to heat). So tried to get it repaired (reballing of graphics chip) but still no luck.
After reballing its motherboard is dead and need to be replaced (according to the repairman).
 
Please guide what to do?
Is there still any chance of getting it repaired without changing it's motherboard?
Andwhich one is the comptaible motherboard for this model?
And how much more time it will run after replacing motherboard?
And which one is better for new motherboard-Integrated graphics one or same as it was earlier,just to avoid same graphics issue due to heat?
 
Laptop model is : SVE15116ENW
Please help.
Moderator
Posts: 4,515
Registered: ‎03-12-2015
Message 2 of 4 (161 Views)

Re: Vaio laptop E series graphics not working

 

Hi, Tarunnayyar89

 

Thank you for considering Sony Community! 

 

We recommend visiting the nearest Sony Authorized Service Center for best assistance with this hardware issue. The technicians from service center are experts and they can help you better in terms of hardware concerns. 

 

SVE15116ENW appears to be a non-U.S. model. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

Enthusiast
Posts: 3
Registered: ‎09-16-2017
Message 3 of 4 (122 Views)

Re: Vaio laptop E series graphics not working

Hi. Could you pleas share how much the repair/reballing cost?
Moderator
Posts: 4,515
Registered: ‎03-12-2015
Message 4 of 4 (84 Views)

Re: Vaio laptop E series graphics not working

 

Hi, Tobermory

 

Thank you for considering Sony Community! 

 

The cost of the repair depends on the issue with your unit and the technicians from service center are the best to answer your question. For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

 

Vincent 

 

 

If my post answers your question, please mark it as "Accept as Solution"

 

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