Language: English / Spanish
Showing results for 
Search instead for 
Do you mean 

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

VAIO - Hardware & Networking

Posts: 3
Registered: ‎11-09-2013

Vaio laptop doesn't recognize blank bd-25 disk

[ Edited ]

I have a sony vaio PCG-71913L..  The product name of my laptop is VPCEH36FX


When I try to copy to my cd/dvd drive on my laptop and insert a blank blu ray BD-25 disk, I get the message "please insert a disk" even thou I just did


Can anyone assist, please?






Posts: 1,668
Registered: ‎10-25-2013

Re: Vaio laptop doesn't recognize blank bd-25 disk

[ Edited ]

Hi rickyman,


I have checked the Marketing Specifications of your computer, it has a blu-ray disc drive. This blu-ray drive can only read blu-ray disc but it cannot write or burn on blu-ray disc.That is why there is an error. If you want to copy files to a disc, you must use a blank cd or dvd. 



If my post answers your question, please mark it as "Accept as Solution"