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Posts: 1
Registered: ‎07-13-2016
Message 1 of 2 (1,429 Views)

Wi-Fi won't toggle ON - S Series

Hello all,


SVS151C1GL laptop


The wifi switch cannot be toggled to 'ON' (whereas 'bluetooth' and 'airplane mode' can be toggled ON and OFF easily).
The 'wireless' light is green, the laptop is plugged in.
When troubleshooting, the "Turn on wireless capability" error appears and the fix cannot be applied.


Please assist!

Posts: 3,593
Registered: ‎01-16-2015
Message 2 of 2 (1,403 Views)

Re: Wi-Fi won't toggle ON - S Series

Hi lana514,


Welcome to Sony Community!


The SVS151C1GL is the chassis number of the laptop. Please provide the exact model name and the current operating system of your device. When was the last time that this is working?


Try to power reset the device by pressing the power button for 15-20 mins. Reset the BIOS to default setting. Boot to Safe mode then replicate the issue. 





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