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Rookie
Posts: 1
Registered: ‎04-06-2013
Message 1 of 2 (4,318 Views)

because my laptop turns off when I unplug the charger?

my laptop turns off when I unplug the charger, and battery change and not a problem of the battery, if the battery recognizes new and old, and well recognized, indeed mark a 100% charge but when I disconnect the charger off the laptop, which is what is wrong with my computer? please help me.

Expert
Posts: 153
Registered: ‎01-18-2013
Message 2 of 2 (4,311 Views)

Re: because my laptop turns off when I unplug the charger?

I'm not exactly sure what you're asking, but it sounds like the computer won't run on batteries, it shuts down as soon as you unplug it?  Check to see if the battery is any good or if it's fully charged.  Open Vaio Care (press the "Assist Button" while the computer is running Windows).  Press "Advanced Tools" > Diagnostics > Battery > More Options.  See if the battery is in "good health" and charging properly.

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