Language: English / Spanish
Showing results for 
Search instead for 
Do you mean 

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

VAIO - Hardware & Networking

Tuning Up
Posts: 1
Registered: ‎04-06-2013

because my laptop turns off when I unplug the charger?

my laptop turns off when I unplug the charger, and battery change and not a problem of the battery, if the battery recognizes new and old, and well recognized, indeed mark a 100% charge but when I disconnect the charger off the laptop, which is what is wrong with my computer? please help me.

Please use plain text.
Top 40 Artist
Posts: 152
Registered: ‎01-18-2013

Re: because my laptop turns off when I unplug the charger?

I'm not exactly sure what you're asking, but it sounds like the computer won't run on batteries, it shuts down as soon as you unplug it?  Check to see if the battery is any good or if it's fully charged.  Open Vaio Care (press the "Assist Button" while the computer is running Windows).  Press "Advanced Tools" > Diagnostics > Battery > More Options.  See if the battery is in "good health" and charging properly.

Please use plain text.