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Posts: 1
Registered: ‎11-09-2013
Message 1 of 2 (755 Views)

disc drive wont read and updates can't find drive

My Blu-ray/DVD/CD drive will not read any kind of disc and updates to the drive won't work. I have already tried uninstalling the drive and restarting the computer and the OS reinstalled it but the same problem exists. Anyone know how to fix this? or is it just a broken drive that needs to be physically replaced?

Posts: 1,668
Registered: ‎10-25-2013
Message 2 of 2 (741 Views)

Re: disc drive wont read and updates can't find drive

[ Edited ]

Hi pollardb,


There is a possibility that the drive needs replacement. By the way is there any changes made on the computer before this issue happened? Did you install or uninstall any softwares? What operating system are you using? Can you provide us the exact model name of your unit so we can check for the specification. Thank you!

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