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VAIO - Hardware & Networking

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Tuning Up
jadams0113
Posts: 1
Registered: ‎11-27-2012

how do i know if my computer has a virus?

what does safe mode need?

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Top 40 Artist
Miguael
Posts: 1,225
Registered: ‎11-14-2012

Re: how do i know if my computer has a virus?

Hello,

Welcome to the Sony Community.

 

Try scanning your computer using updated anti-virus software. You may also scan using the Microsoft Security Essentials software which you can get from here: http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1010816

 

You may also try using any third-party anti-virus software.

 

Safe Mode is a special way for Windows to load when there is a system-critical issue that interferes with the normal operation of Windows. The purpose of Safe Mode is to allow you to troubleshoot Windows and try to determine what is causing it to not function correctly. Once you have corrected the problem, then you can reboot and Windows will load normally.

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BY Tuning Up
Tuning Up
BY
Posts: 2
Registered: ‎04-23-2013

Re: how do i know if my computer has a virus?

How can i trouble shoot Windows in safe mode?

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