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VAIO - Hardware & Networking

Posts: 3
Registered: ‎09-13-2013

how to erase hard drive

In an effort to re-format a corrupted, slow and weirdly acting laptop, I pulled up Vaio Care Rescue but keep getting "Failed to Copy folder". I can't get out of this, restarting goes to the same place. I've tried Safe Mode but it still is stuck here.

How do I get out of this and re-format or erase hd like it came out of box?

Posts: 1,574
Registered: ‎04-01-2013

Re: how to erase hard drive

Hi jdf39,


Please provide model of unit to better assist you with.  If you like to format the drive and put back to factory condition, please follow one of the 2 processes, F10 or Assist buttondepending on your model.  Please be aware that all data will be deleted.  So if you need any data, please backup first.