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Rookie
Posts: 1
Registered: ‎01-07-2013
Message 1 of 2 (1,871 Views)

my viao laptop keeps shutting down

My viao laptop keeps shutting down.

I dont know what to do.

Expert
Posts: 1,225
Registered: ‎11-14-2012
Message 2 of 2 (1,856 Views)

Re: my viao laptop keeps shutting down

[ Edited ]

Hello Barrington,

Welcome to the Sony Community.

 

Try performing all the steps mentioned here to troubleshoot the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/32876/c/65,66/kw/32876

 

You can view the steps about removing and reseating the Random Access Memory (RAM) Module in the User Guide for your computer. Use the exact model # of your computer here to have the User Guide for the same: http://esupport.sony.com/US/p/select-system.pl?DIRECTOR=DOCS

 

If the issue persists, contact Sony Service Assistance Team here: http://esupport.sony.com/US/p/service.pl

 

Regards,

Miguael

 

Note: If my post answers your question, please mark it as an "Accepted Solution."

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