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My viao laptop keeps shutting down.
I dont know what to do.
- last edited on
Welcome to the Sony Community.
Try performing all the steps mentioned here to troubleshoot the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/32876/c/65,66/kw/32876
You can view the steps about removing and reseating the Random Access Memory (RAM) Module in the User Guide for your computer. Use the exact model # of your computer here to have the User Guide for the same: http://esupport.sony.com/US/p/select-system.pl?DIRECTOR=DOCS
If the issue persists, contact Sony Service Assistance Team here: http://esupport.sony.com/US/p/service.pl
Note: If my post answers your question, please mark it as an "Accepted Solution."