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Newbie
Posts: 1
Registered: ‎11-12-2012
Message 1 of 2 (4,752 Views)

s1, volume, AV mode keys not working

Model VGN-FW270J

I bought this laptop new a few years ago and have never had a problem other than replacing the keyboard pad due to a sticking space bar last year.
Just today, the row of keys at the top stopped working (S1, Vol, Play buttons, etc. and AV MODE). I tried a reboot and they are still dead.
Is this a hardware issue or something I can fix with a system restore, etc.? I hate to have to restore the system to default but I need the volume keys to work and don't know what I should do. Thanks for any help!
Expert
Posts: 3,846
Registered: ‎11-12-2012
Message 2 of 2 (4,752 Views)

Re: s1, volume, AV mode keys not working

Hello and welcome to the forums.
If you are still using the original operating system, the Shortcut keys are managed in the VAIO Control Center.

If the VAIO control center is no longer accessible in the start menu, or the s1 keys are not responding regardless of what you program them to, reinstall the notebook control and utilities here:.

http://esupport.sony.com/US/perl/swu-do ... roup_id=11

also be sure to install the update.
http://esupport.sony.com/US/perl/swu-do ... oup_id=11#

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