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Enthusiast
Posts: 8
Registered: ‎08-25-2013
Message 1 of 10 (3,703 Views)
Accepted Solution

sony vaio laptop battery

i have a sony vaio and it battery says plugged in,charging 0% but its not charging  when i restart the computer it charges for 10 sec and then gets back to its original stat

Moderator
Posts: 1,574
Registered: ‎04-01-2013
Message 2 of 10 (3,677 Views)

Re: sony vaio laptop battery

Hi jeny32535,

 

Please provide model of your unit to better assist you with.  Also check the status of the battery using Battery Care Function utility (if available for your model).  Then go thru VAIO notebook computer battery troubleshooting guideline.  Also try another battery if you can.  If all fails, then service is need it. 

 

Nick--

Enthusiast
Posts: 8
Registered: ‎08-25-2013
Message 3 of 10 (3,665 Views)

Re: sony vaio laptop battery

my model is VPCEB15FM"
windows 7

Moderator
Posts: 1,574
Registered: ‎04-01-2013
Message 4 of 10 (3,646 Views)

Re: sony vaio laptop battery

Hi jeny32535,

 

Please follow my previous posted message to resolve issue.  If still not able to, then service.

 

Nick--

Enthusiast
Posts: 8
Registered: ‎08-25-2013
Message 5 of 10 (3,632 Views)

Re: sony vaio laptop battery

the charging performance battery is good

Enthusiast
Posts: 8
Registered: ‎08-25-2013
Message 6 of 10 (3,613 Views)

Re: sony vaio laptop battery

hey it says the charging performance battery is good what do i do?

 

Moderator
Posts: 1,574
Registered: ‎04-01-2013
Message 7 of 10 (3,604 Views)

Re: sony vaio laptop battery

jeny32535,

 

Does the computer stay on with the battery only?  If not, then service.

 

Nick-

Enthusiast
Posts: 8
Registered: ‎08-25-2013
Message 8 of 10 (3,584 Views)

Re: sony vaio laptop battery

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Enthusiast
Posts: 8
Registered: ‎08-25-2013
Message 9 of 10 (3,583 Views)

Re: sony vaio laptop battery

i want to see the picture above to make sure that i really need service

 

Moderator
Posts: 1,574
Registered: ‎04-01-2013
Message 10 of 10 (3,571 Views)

Re: sony vaio laptop battery

jeny32535,

 

Does the unit stay on with battery only?  If so, then software.  If not, then hardware.

 

Nick--

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