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VAIO - Hardware & Networking

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Groovin'
jeny32535
Posts: 8
Registered: ‎08-25-2013
Accepted Solution

sony vaio laptop battery

i have a sony vaio and it battery says plugged in,charging 0% but its not charging  when i restart the computer it charges for 10 sec and then gets back to its original stat

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Moderator
NickT
Posts: 1,574
Registered: ‎04-01-2013

Re: sony vaio laptop battery

Hi jeny32535,

 

Please provide model of your unit to better assist you with.  Also check the status of the battery using Battery Care Function utility (if available for your model).  Then go thru VAIO notebook computer battery troubleshooting guideline.  Also try another battery if you can.  If all fails, then service is need it. 

 

Nick--

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Groovin'
jeny32535
Posts: 8
Registered: ‎08-25-2013

Re: sony vaio laptop battery

my model is VPCEB15FM"
windows 7

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Moderator
NickT
Posts: 1,574
Registered: ‎04-01-2013

Re: sony vaio laptop battery

Hi jeny32535,

 

Please follow my previous posted message to resolve issue.  If still not able to, then service.

 

Nick--

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Groovin'
jeny32535
Posts: 8
Registered: ‎08-25-2013

Re: sony vaio laptop battery

the charging performance battery is good

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Groovin'
jeny32535
Posts: 8
Registered: ‎08-25-2013

Re: sony vaio laptop battery

hey it says the charging performance battery is good what do i do?

 

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Moderator
NickT
Posts: 1,574
Registered: ‎04-01-2013

Re: sony vaio laptop battery

jeny32535,

 

Does the computer stay on with the battery only?  If not, then service.

 

Nick-

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Groovin'
jeny32535
Posts: 8
Registered: ‎08-25-2013

Re: sony vaio laptop battery

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Groovin'
jeny32535
Posts: 8
Registered: ‎08-25-2013

Re: sony vaio laptop battery

i want to see the picture above to make sure that i really need service

 

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Moderator
NickT
Posts: 1,574
Registered: ‎04-01-2013

Re: sony vaio laptop battery

jeny32535,

 

Does the unit stay on with battery only?  If so, then software.  If not, then hardware.

 

Nick--

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