Language: English / Spanish
Showing results for 
Search instead for 
Do you mean 

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

VAIO - Software & Other Operating Systems

Reply
Tuning Up
SreejehP
Posts: 1
Registered: ‎08-28-2013

Apps store is not able to access

Apps store is not able to access through the Sony Vaio / E series. What could be the reason, please assist.

Please use plain text.
Moderator
NickT
Posts: 1,574
Registered: ‎04-01-2013

Re: Apps store is not able to access

Hi SreejehP,

 

First of all, please provide the model of your unit to better assist you with.  As for the app store, you are not able to get access or not loading?  If not able to get access, did you log in using a Microsoft account?  If not, then please switch to Microsoft account and try again.  The other is are you able to get online with IE or Chrome or Firefox?  Were you able to get access before?  If so, try windows syste restore to restore back to a date that it was working.

 

Nick--

Please use plain text.