Welcome to the Community!

VAIO - Software & Other Operating Systems

Showing results for 
Search instead for 
Do you mean 
Reply
Enthusiast
Posts: 8
Registered: ‎06-25-2013
Message 1 of 12 (24,595 Views)
Accepted Solution

BLUETOOTH NOT WORKING IN WINDOWS 8

I have  VAIO SVE15116EAB and I upgraded  to windows 8 pro. But the bluetooth  isn't working.

Expert
Posts: 1,022
Registered: ‎05-23-2013
Message 2 of 12 (24,540 Views)

Re: BLUETOOTH NOT WORKING IN WINDOWS 8

SVE15116EAB is an Africa/Middle East model computer.  For your convenience please check the driver support page for your laptop.  Please review the Windows 8 upgrade limitations for Middle East and African model here.  If you have any questions regarding the support page please contact Sony Middle East/ Africa.

 

If my post answers your question, please click on "Accept as Solution"

Moderator
Posts: 1,279
Registered: ‎11-12-2012
Message 3 of 12 (24,529 Views)

Re: BLUETOOTH NOT WORKING IN WINDOWS 8

[ Edited ]

surendra,

 

After upgrading to Windows 8 you may notice some differences in how you connect a Bluetooth device from previous versions of Windows.

 

Please review this article on how to pair a Bluetooth device in Windows 8 environment and see if that helps.

Enthusiast
Posts: 8
Registered: ‎06-25-2013
Message 4 of 12 (24,516 Views)

Re: BLUETOOTH NOT WORKING IN WINDOWS 8

I have installed the driver from that page but it doesnot work .here's pic related to it Untitled.png

it cannot be switched on, also there is no adapter in <Network and sharing centre ><change adapter setting >

what should I do?

Moderator
Posts: 1,279
Registered: ‎11-12-2012
Message 5 of 12 (24,487 Views)

Re: BLUETOOTH NOT WORKING IN WINDOWS 8

The last time I saw this problem, we just removed the Bluetooth drivers completely and reinstalled them.  The first few tries did not work.  You might consider contacting support in your region by phone so they can help make sure you have the correct BT drivers installed for your model since this is an Africa/Mid East model.


Windows 8 will only grey this option out if it cannot properly detect a working bluetooth driver/device.

PEG Specialist
Specialist
Posts: 20
Registered: ‎11-14-2012
Message 6 of 12 (24,461 Views)

Re: BLUETOOTH NOT WORKING IN WINDOWS 8

[ Edited ]

I understand that you may need the driver for an Atheros blue tooth device  please try this link.  See if this resolves your situation.  If not let me know and I can do some further research.

 

http://www.sony-mea.com/support/download/523040

Peg - Social Media Expert

Enthusiast
Posts: 8
Registered: ‎06-25-2013
Message 7 of 12 (24,449 Views)

Re: BLUETOOTH NOT WORKING IN WINDOWS 8

Hi,

I have installed the atheros software and bluetooth adaptor is also present.But when I tries to turn on bluetoooth from wireless then it says"couldnot turn on" ?

PEG Specialist
Specialist
Posts: 20
Registered: ‎11-14-2012
Message 8 of 12 (24,442 Views)

Re: BLUETOOTH NOT WORKING IN WINDOWS 8

sorry to hear that the Atheros blue tooth unit is not working correctly.  Have you tried this on another computer and did it work on that?  also have you tried contacting Atheros directly to see if they have any ideas on a solution?  Let me know - thanks!   Peg

Peg - Social Media Expert

Enthusiast
Posts: 8
Registered: ‎06-25-2013
Message 9 of 12 (24,433 Views)

Re: BLUETOOTH NOT WORKING IN WINDOWS 8

I dont think the problem is with atheros adaptor, its with the switching off and on from windows setting .

If there was physical button then this wouldnot be the problem but vaio lacks physical button .Lets hope update from windows can amend this problem.

Enthusiast
Posts: 6
Registered: ‎11-23-2013
Message 10 of 12 (22,571 Views)

Re: BLUETOOTH NOT WORKING IN WINDOWS 8

Hi surendar,

don't worry. there are problem in bluetooth compatibility option.

Here is your solution: http://www.wiknix.com/solved-bluetooth-device-not-working-in-windows-8/

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook