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Enthusiast
Posts: 2
Registered: ‎03-23-2013
Message 1 of 3 (26,129 Views)
Accepted Solution

BLUETOOTH PERIPHERAL DEVICE driver not found

I'm using a Vaio Model no: VPCEB34EN (OS: windows 7 64 bit ). Recenty It has a problem that I can't connect my sony mobile phone or any bluetooth mouse in remote control mode. It showing an error massage that "Bluetooth peripheral device Driver missing". How to fix or reinstall the driver ?

pls anybody help me out to resolve it.

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Expert
Posts: 1,228
Registered: ‎11-14-2012
Message 2 of 3 (26,110 Views)

Re: BLUETOOTH PERIPHERAL DEVICE driver not found

[ Edited ]

Hi rahulmondal13,

 

You can check for the available drivers on the below page:
http://www.sony.co.in/support/product/VPCEB34EN

 

You should also check, if you have installed the driver/software for the device you're using to connect with computer via Bluetooth.

Follow the steps mentioned on the below page to troubleshoot Bluetooth connectivity issue:

https://us.en.kb.sony.com/app/answers/detail/a_id/31923/c/65%2C66/kw/31923

 

Check steps mentioned in the below page to establish a connection using Bluetooth:

https://us.en.kb.sony.com/app/answers/detail/a_id/31920/c/65%2C66/kw/31920

 

You can contact Sony Support Team in your country for further assistance here:

http://www.sony.net/SonyInfo/Support/

 

If my post answers your question, please mark it as an "Accepted Solution."

Enthusiast
Posts: 2
Registered: ‎03-23-2013
Message 3 of 3 (26,103 Views)

Re: BLUETOOTH PERIPHERAL DEVICE driver not found

Thank you. Smiley Happy

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