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Rookie
Posts: 1
Registered: ‎08-09-2015
Message 1 of 2 (1,995 Views)

Can i use Restore Factory Setting to downgrade from Win8.1 down to Win8?

Hi.

I am planning to upgrade from Win8 to Win8.1, but im reading blogs and feedbacks that my laptop (Flip13:Model-SVF13N13CXB) may experience some issues. I think, Sony is aware about this. I just want to make sure if I can use restore factory setting to go back to Win8 if something not right happens? And planning also to upgrade to Win10, if drivers are ready..

 

Any help is really appreciated.

Thanks much. Smiley Happy

Moderator
Posts: 3,571
Registered: ‎01-16-2015
Message 2 of 2 (1,901 Views)

Re: Can i use Restore Factory Setting to downgrade from Win8.1 down to Win8?

[ Edited ]

Hi jiveFredz,

 

Welocme to Sony Community!

 

Thank you for the message. You didn't mention what issue you have with your computer.

 

When you reformat the computer back to factory default you will go back to its original state. Meaning all the software (takenote Softwares only) issues should be resolved. We always advise the customers to back up all their files first before upgrading the operating system. Here is how to upgrade the operating system to Windows 8.1

 

Here is the link on how to go back to factory default setting . i hope this helps.

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

Jen

 

If my post answers your question, please mark it as "Accept as Solution"

 

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