Skip to the end of navigation

Welcome to the Community!

VAIO - Software & Other Operating Systems

Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Enthusiast
Posts: 3
Registered: ‎07-17-2017
Message 1 of 5 (1,973 Views)
Accepted Solution

Have a problem with my RAM memory. Model: SVF15415CDB

Hello there.

My laptop dosn't show all RAM.

 

It has 8gb RAM, but it appears that just have 4gb (3.19 usable)

What can I do about it? Need Help Please.

Rookie
Posts: 4
Registered: ‎07-17-2017
Message 2 of 5 (1,966 Views)

Re: Have a problem with my RAM memory. Model: SVF15415CDB

Operating system must be 64bit, for use more than 4gb ram. check bios setup screen system information.

if ram shown 4gb, shutdown computer, remove cords and battery,

open ram cover, change ram slot locations. start system, check status.

Enthusiast
Posts: 3
Registered: ‎07-17-2017
Message 3 of 5 (1,963 Views)

Re: Have a problem with my RAM memory. Model: SVF15415CDB

[ Edited ]
  • I have already try that... and it doesn't work.
Rookie
Posts: 4
Registered: ‎07-17-2017
Message 4 of 5 (1,915 Views)

Re: Have a problem with my RAM memory. Model: SVF15415CDB

For issue detection, try ram slots test one by one, maybe need new ram module.

Moderator
Posts: 3,421
Registered: ‎01-16-2015
Message 5 of 5 (1,852 Views)

Re: Have a problem with my RAM memory. Model: SVF15415CDB

[ Edited ]

Hi Dutcom,

 

Welcome to Sony Community!

 

I understand that you are confused on the amount of RAM that is showing on your laptop. Please refer to this link for more details, 

https://ca.en.kb.sony.com/app/answers/detail/a_id/40546

 

We highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ to assist you with this issue. 

 

Regards,
Jen
 
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook