Language: English / Spanish
Showing results for 
Search instead for 
Do you mean 

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

VAIO - Software & Other Operating Systems

kl Groovin'
Posts: 3
Registered: ‎05-07-2013

How do I get rid of a virus ("search engine") - proxy:allsearchapp

My Sony has been infected with a virus.  I don't know how to get rid of it.  (proxy:\\allsearchapp)

Please use plain text.
Top 40 Artist
Posts: 1,228
Registered: ‎11-14-2012

Re: How do I get rid of a virus ("search engine") - proxy:allsearchapp



What is the model # of computer?


It seems the computer is infected with Malware. Scan the computer with a compatible Malwarebytes. Refer the following link to troubleshoot the issue:


In case, if the issue persists, perform a system recovery to factory settings. Performing system recovery will reinstall the pre-installed operating system, applications and the drivers. The following support article should assist you with this:



If my post answers your question, please mark it as an "Accepted Solution."

Please use plain text.