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Specialist
Posts: 28
Registered: ‎08-22-2013
Message 1 of 3 (759 Views)

Laptop Keyboard auto texting keys

[ Edited ]

Hello Everyone,

 

       My laptop really functioning very weird keyboard is texting automatically mostly P * + = \ symbols and backspace. I treid to reinstall windows but that did'nt help me. some say it might be cause of faulty battery. Well my battery is the one that came while I purchase and ofcourse its getting dried cause of age I should say. And sometimes volume fn key auto function leading volume on and off. I treid reinstalling audio drivers realtek and also uninstalling keyboard ps2 drivers but that really did'nt help is there any fix available. I even tried fixing it with vaio care but that was not helpful all the hard ware seem in good. Tried virus scan but since its a new windows 7 installation nothing havent found.

can you guys provide any help on this. Is this something realted with faulty keyboard or is it with battery or something please can you guys help me on this.

between my laptop is VPCEA16FG its a Asian model but I think there might be anything helpful here

 

 

Moderator
Posts: 3,416
Registered: ‎01-16-2015
Message 2 of 3 (738 Views)

Re: Laptop Keyboard auto texting keys

Hi bandela,

 

Welcome to Sony Community!

 

We're sorry to hear this. When did this issue on the keyboard starts?  Uninstalling the driver should fix the issue (if it's a software issue). Have you try checking the keyboard if there are debris in between the keys?

 

Ensure that there are no debris between the keys or nothing has been spilled onto the keyboard. Make sure that the drivers are updated. Boot the unit on Safe Mode then replicate the issue. Reset the BIOS defaults. (If the keyboard does not work in the BIOS, the issue is likely a failed keyboard and service may be required.) Perform a System Restore  to restore the computer to an earlier time.

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,

Jen

 

If my post answers your question, please mark it as "Accept as Solution"

Specialist
Posts: 28
Registered: ‎08-22-2013
Message 3 of 3 (647 Views)

Re: Laptop Keyboard auto texting keys

Hola Jen,

 

         thank you for your response, I air blow all the keyboard and try cleaning for any debris and dust, and since this is a new keyboard replaced with same issue previously there isnt any debris found. And as normally all the keys are functioning apart those ocassionally auto typing. I tried to uninstall the drivers and reinstalling as said but that dosnt fixed the issue. Next is resetting bios I will try doing that and let you know. But when I made a fresh installation on orginal windows 7 (not through recovery disk) and installed all the drivers as soon as I installed the Sony Shared Library auto keyboard functioning started but before installing Sony Shared Library it was working fine. So is it something related with the sony shared library issue ?

 

Thank you again for your quick response..

Joey

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