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VAIO - Software & Other Operating Systems

New Contributor
Posts: 2
Registered: ‎11-12-2012
Accepted Solution

Media Gallery x64.msi (Installation error)

Hello, I write here because I had installed a new software for Media Gallery, but still have errors.
The problem is that open a installation window every time asking a file.
Screenshot: ... yerror.jpg

I wait for you response.

Best regards, Edward

Edit 14/01/12:
Because nobody of Sony give an answer! I had to find a solution alone, and found something related in the following link, I hope it can be useful to some other user forgotten by the company. ... df4ec530d/
New Contributor
Posts: 2
Registered: ‎11-12-2012

Re: Media Gallery x64.msi (Installation error)

Top 40 Artist
Posts: 84
Registered: ‎11-12-2012

Re: Media Gallery x64.msi (Installation error)


Have you tried uninstall the software completely.??

The software will be listed in Application Manager for VAIO in Program/Feature. Uninstall Media gallery.

Delete the Media gallery folder from the the path C:\Program files\x86\Sony\Media gallery and C:\Program files\x64\Sony\Media gallery

Then reinstall the software using VAIO Care.

Please don't install any updates for Media gallery right now and then check if the Media gallery is working.

If its working then install the update for Media gallery if available.

Hope it works...
Tuning Up
Posts: 2
Registered: ‎10-23-2013

Re: Media Gallery x64.msi (Installation error)

I have the same problem. But when I go to the C drive the Media Gallery does not show up and not even in the UNISTALL PROGRAMS in the control panel. but it is on the computer as it shows up in all programs and the vaio gate. but doesn't open
Tuning Up
Posts: 1
Registered: ‎12-02-2014

Re: Media Gallery x64.msi (Installation error)

Error 1706