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Expert
Posts: 639
Registered: ‎07-23-2013
Message 31 of 157 (5,684 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any he

Or you can click Start -> Run. If you don't have the Run option, type regedit in the search box in the Start menu.

 

You need to make sure you run regedit as Administrator.

 

Expert
Posts: 639
Registered: ‎07-23-2013
Message 32 of 157 (5,684 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any he

If the registry fix does not work you'll need a new optical drive. Buy yours online (make sure the bezel matches):

http://www.ebay.com/sch/i.html?_odkw=VPCCB490X+dvd+drive&_osacat=0&_from=R40&_trksid=p2045573.m570.l...

 

or from Sony Parts:

http://esupport.sony.com/US/p/model-accessories.pl

 

Rookie
Posts: 1
Registered: ‎05-05-2014
Message 33 of 157 (5,661 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any he

My sony vaio laptop cd drive not working. I followed the steps mentioned but it still does not work.

Please help.

My Model number is: PCG-71312L.

Please let me know in case any further detail is required from my end.

 

Thanks.

Expert
Posts: 639
Registered: ‎07-23-2013
Message 34 of 157 (5,653 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any he

You probably have a failing drive. Based on the Model number you posted, it looks like a VPCEB series.

 

To replace it, you can buy a replacement online:

http://www.ebay.com/sch/i.html?_trksid=p2050601.m570.l1313.TR9.TRC1.A0.H0.Xvaio+vpceb+dvd+drive&_nkw...

 

or contact Sony Parts:

http://esupport.sony.com/US/p/model-accessories.pl

 

Enthusiast
Posts: 1
Registered: ‎05-06-2014
Message 35 of 157 (5,646 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any help?

Hi

My sony Vaio laptop SVE1511AFXS is not recognizing CD/DVDs. it just asks to insert a new drive.

 

I did try the above solution and it did not help.. Please help

Moderator
Posts: 1,668
Registered: ‎10-25-2013
Message 36 of 157 (5,630 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any help?

Hi vijaygovindhan,

 

Since you mentioned you've done the troubleshooting steps, there could be the possibility that the optical drive is now faulty. It may need further evaluation from a technician or a replacement.

Rookie
Posts: 1
Registered: ‎05-21-2014
Message 37 of 157 (5,598 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive or usb accessories tho they used to work fine

[ Edited ]

so i have a sony vaio sve14a27chx labtop that i bought in jan 2013 at best buy and have upgraded the memory to 16gb corsair 1866mhz, and the hard drive needed to be replaced after about 8months of use cuz it got "locked" somehow and i was unable to unlock it no matter what i did and was unable to be salvaged, maintaining the factory settings - so i replaced it with a 1tb sshd which so far has worked fine and was able to install the factory settings from the usb recovery drive i had made and ive had no real probles with the hdd since ONLY the internal disc drive and my external accessories as described below - can you help??? 

 

ive tried the suggestions on your site - uninstalling the drive and going into the registry but neither of those brought back the ability to use the internal dvd drive on my labtop - ive had to resort to useing and external drive - which now im also having trouble with as my labtop only recognizes it part of the time - my labtop also has a difficult time recognizing external hard drives

 

ive had to replace the hard drive once already and ive replaced it with seagate 1tb sshd

 

ive tried resetting my labtop back to factory conditions and STILL, even on a fresh start up like i just bought the labtob -

 

1.  the dvd drive DOES NOT WORK but you can see it in windows explorer 

2.  also occassionally my external lg blu-ray burner can be seen in wiindows explorer but will not recognize any disc that are put in, etc

3.  some external hard drives that used to work fine, will not show up in windows explorer and obviously will not work, HOWEVER they DO show up in the "remove hardware safely, or in paragon disk manager, or if i use windows defrag program, etc & these same drives will work fine on other computers

 

so is there ANYTHING that can be done to remedy these issues other than replacing the entire labtop

 

 

wayne michael

 

 <Email address deleted >

 

thanks

Moderator
Posts: 1,668
Registered: ‎10-25-2013
Message 38 of 157 (5,593 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive or usb accessories tho they used to work fine

Hi aeropagus,

 

The model SVE14A27CHX was not recognized by our system. Please provide us the exact model name of your unit so we can check the specs and provide accurate solutions. You can use this link as a guide to determine the model name of your unit. Thanks!

 

Note: I have edited your reply because it contains some personal information. Thanks!

Expert
Posts: 639
Registered: ‎07-23-2013
Message 39 of 157 (5,591 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive or usb accessories tho they used to work fine

Seems like you've got a lot of different things going on with your laptop. I don't see the SVE14A27CHX on the Sony esupport site, but I do see the SVE14A27CXH

http://esupport.sony.com/US/p/model-home.pl?mdl=SVE14A27CXH

 

You wouldn't happen to still be under warranty, would you? If so I encourage you to have it sent back to Sony for warranty repairs. If your warranty has expired, it might be worth contacting Sony Support to determine what the cost would be to repair.

 

Based on your description you might have a failing DVD and your USB port(s) might be failing.

 

Some questions. Are all of your USB ports failing or some of them? How often you plug and unplug devices to and from your USB ports? Constant usage will cause wear and tear on the solder joints on the port and the motherboard. Eventually the solder joints will crack. Or the port may become worn and the connection to the USB cable is loose.

 

How often do you use your optical (DVD) drive? If you use it often, again, the optical drive mechanical components undergo wear and tear and will eventually fail.

 

If ALL your USB ports are failing then there is most probably a motherboard issue and this might be the root of all your problems.

 

If your interested in replacing your motherboard, you can get a replacement online:

http://www.ebay.com/sch/i.html?_odkw=sony+vaio+sve14&_osacat=0&_from=R40&_trksid=p2045573.m570.l1313...

 

Or from Sony Parts:

http://esupport.sony.com/US/p/model-accessories.pl

 

 

 

Enthusiast
Posts: 1
Registered: ‎06-20-2014
Message 40 of 157 (5,505 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any he

Hello,

 

Me too my vaio VPCCW26FA having the same problem. Have tried intsal/uninstall driver and delete regestry, but it doesnt seem to help. Please help ????

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