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Expert
Posts: 633
Registered: ‎07-23-2013
Message 41 of 147 (3,926 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any he

If the software fix does not fix your dvd drive issues, consider getting a replacement drive:

http://www.ebay.com/sch/i.html?_odkw=VPCCW26FA+dvd+drive&_osacat=0&_from=R40&_trksid=p2045573.m570.l...

 

or from Sony Parts:

http://esupport.sony.com/US/p/model-accessories.pl

aky Rookie
Rookie
Posts: 1
Registered: ‎07-09-2014
Message 42 of 147 (3,868 Views)

CD/DVD drive is not detecting the CD/DVD.

My SONY VAOI E series VPCEH25EN laptop is not detectecting the CD/DVD when the disk is inserted in the CD/DVD drive.

I also tried unistalling the cd/dvd drive from device management panel and restarting the windows but still it isnt detecting the disk. 

Please suggest me what to do.

Thanking you in advance Smiley Happy

 

Expert
Posts: 1,022
Registered: ‎05-23-2013
Message 43 of 147 (3,859 Views)

Re: CD/DVD drive is not detecting the CD/DVD.

You may follow the troubleshooting steps mentioned in the link below

 

http://sony-paa-pa-en-web--paa.custhelp.com/app/answers/detail/a_id/91942/

 

 


For further assistance, we kindly recommend contacting the Sony Support Center in your region at http://www.sony-asia.com/section/support for your Asia Pacific model computer.

 

Thanks!

 

 


If my post answers your question, please mark it as "Accept as Solution"

Expert
Posts: 633
Registered: ‎07-23-2013
Message 44 of 147 (3,850 Views)

Re: CD/DVD drive is not detecting the CD/DVD.

Did you already try the registry fix suggested by TonyM on page 1of this post?

 

If that doesn't work, it's most likely a hardware problem. You can get a replacement online:

http://www.ebay.com/sch/i.html?_odkw=sony+VPCEH25+dvd+drive&_osacat=0&_from=R40%7CR40%7CR40&_from=R4...

 

or via Sony Parts:

http://esupport.sony.com/US/p/model-accessories.pl

 

Enthusiast
Posts: 1
Registered: ‎07-24-2014
Message 45 of 147 (3,817 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any he

[ Edited ]

To TonyM  the regedit (post #2) on this thread that put up the regedit solution - THANK YOU!!! THIS TOTALLY WORKED NO PROBLEM!!!  MY VAIO VPCEB11FX CAN SEE CD'S AGAIN.  THANK YOU!!! - I SIGNED UP JUST TO THANK YOU.

Expert
Posts: 39
Registered: ‎07-15-2014
Message 46 of 147 (3,812 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any he

That's good to hear from you!

Enthusiast
Posts: 2
Registered: ‎07-27-2014
Message 47 of 147 (3,785 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any he

[ Edited ]

Hi,

 

I own a Sony Vaio E17, windows 8.1, my blu-ray player doesn't work since yesterday. I tried both steps and found out, that either the registry are not complete or damaged, I can go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control, but I don't have a Class folder, any help, please?

 

Edit: I'm silly, found it and it works. Thanks for the solution! Smiley Happy

 

Thank you,

Best regards.

 

Enthusiast
Posts: 2
Registered: ‎08-02-2014
Message 48 of 147 (3,750 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any he

Wow thank you so much! My Vaio has been unable to read disks for about a year now, and even with an external disk drive, would not load cds or games. THANK YOU! Worked perfectly first pop Smiley Happy
Enthusiast
Posts: 2
Registered: ‎08-10-2014
Message 49 of 147 (3,707 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any help?

I'm having the exact problem of my CD/DVD drive not recognizing some DVD's. I have tried the above troubleshooting/suggestions and it is still nto recognizing some DVD's...

 

Approximately how long will it take for a replacement/repair to occur?

 

My model is SVE15129CGW. Thanks!~

Expert
Posts: 633
Registered: ‎07-23-2013
Message 50 of 147 (3,698 Views)

Re: My sony vaio laptop does not recognize the cd/dvd drive. It did a month ago, but not now. Any help?

The optical drive is usually field maintainable. Based on images of the replacement drive, it looks like there's 1 screw that keeps it in place. Remove the mounting screw and slide it out.

 

You can get a replacement online

http://www.ebay.com/sch/i.html?_odkw=SVE15129CGW+dvd+drive&_osacat=0&_from=R40&_from=R40&_trksid=p20...

 

or via Sony Parts

https://eservice.sony.com/webrma/web/index.do

 

 

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