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VAIO - Software & Other Operating Systems

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Tuning Up
Posts: 1
Registered: ‎05-21-2013
Accepted Solution

My sony vaio laptop says operating system not found when booting up

My sony vaio laptop says operating system not found when booting up.

Top 40 Artist
Posts: 1,228
Registered: ‎11-14-2012

Re: My sony vaio laptop says operating system not found when booting up

Hi,

 

What is the model # of computer? Refer the following link to locate the model #:

http://esupport.sony.com/US/p/support-info.pl?info_id=264

 

Is there any hardware or software changes made?

 

Remove any peripherals, dock as well as removable media if connected to the computer and try the steps listed below to troubleshoot the issue:

  1. Check if the hard drive is listed in BIOS. Restart computer > Press "F2" key.
  2. For Windows 8, Turn OFF computer > Press Assist button > Press F2 key to access the BIOS.
  3. If the hard drive is not listed, the issue may be related with the hardware. Reset the BIOS once.
  4. Use the arrow keys on keyboard to locate "Exit" button and select "Load optimized or default values" option, save the settings and exit BIOS.
  5. Next, check if you are able to boot to the operating system.
  6. In case, if the issue persists, it may be related with the hardware.
  7. If the hard drive is listed, follow the steps listed on the link: https://us.en.kb.sony.com/app/answers/detail/a_id/30721/c/65,66/kw/Error%20Operating%20system%20not%...
  8. In case, if the issue persists, contact Sony service team: http://esupport.sony.com/US/p/service.pl

 

If my post answers your question, please mark it as an "Accepted Solution."

Groovin'
Posts: 2
Registered: ‎10-16-2013

Re: My sony vaio laptop says operating system not found when booting up

Tuning Up
Posts: 1
Registered: ‎03-08-2015

Re: My sony vaio laptop says operating system not found when booting up

I've a similar problem... When I turn It on it says that System can not be found, And when I try to access the Bios, It doesn't let me go in the Bios and it says that I need a password...
Moderator
Posts: 432
Registered: ‎01-16-2015

Re: My sony vaio laptop says operating system not found when booting up

Hi Ulreich,

 

Welcome to Sony Community!

 

I'm sorry to hear about this. May I know what is the model name of your computer? what is the exact message that you encountered when you went to BIOS? Was there any change happened prior to this? 

 

Let's try this, turn off the computer then press F10  or press the ASSIST button to boot to recovery mode. Follow the wizard if you can boot to either of the two.

 

Regards,

Jen