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Enthusiast
Posts: 3
Registered: ‎12-05-2017
Message 1 of 4 (893 Views)
Accepted Solution

SVT1311Z9RS SVT131A11V windows 8 function keys dont work

Hello

 

I installed fresh windows 8 and last drivers

I tried different combinations of control center and other drivers in official list for my model https://www.sony.ru/electronics/support/laptop-pc-svt-series/svt1311z9r?downloads-num=95#downloads

But there was no result

 

I need to work all function keys to use fn+F7 to switch external monitor with 1080p

And other functios such as brightness too

 

Please help me

 

My log from Win8-Function Keys.diagcab (I see it in other topic)

Model Name = SVT1311Z9RS
VAIO Control Center Version = 6.0.1.08290
VESStaminaSwitch Version = 6.0.1.08220
VESPerformanceSwitch Version = 6.0.0.08170
Sony Firmware Extension Parser =
Video Card Driver Name = Intel(R) HD Graphics 4000
Video Card Driver Version = 10.18.10.4425

 

 

Enthusiast
Posts: 3
Registered: ‎12-05-2017
Message 2 of 4 (751 Views)

Re: SVT1311Z9RS SVT131A11V windows 8 function keys dont work

How can I get official sony support?

Moderator
Posts: 3,528
Registered: ‎01-16-2015
Message 3 of 4 (676 Views)

Re: SVT1311Z9RS SVT131A11V windows 8 function keys dont work

Hi Robespeler,

 

Welcome to Sony Community!

 

Have you tried to uninstall and reinstall the keyboard driver? If so but the issue still persists, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ to assist you with this issue. 

 

Regards,

Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

Enthusiast
Posts: 3
Registered: ‎12-05-2017
Message 4 of 4 (655 Views)

Re: SVT1311Z9RS SVT131A11V windows 8 function keys dont work

[ Edited ]

Thank you, but there is no keyboard driver

 

With fresh head I got success. It works after install Sony Notebook utilities win7 version. 

But it need to install it carefully before vaio control center

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