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VAIO - Software & Other Operating Systems

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Groovin'
Elepzia
Posts: 3
Registered: ‎07-28-2013
Accepted Solution

Sony Vaio Fit 14 won't restart

Hi everyone,

 

I am having problems with my new Sony Vaio Fit 14. It seems that every time I want to restart the computer It will literally take forever and wont restart unless I force it to shut down by pressing the button.

 

I recently bought it so I would like to know what could the cause be.

 

Thanks

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Moderator
RichO
Posts: 1,029
Registered: ‎05-23-2013

Re: Sony Vaio Fit 14 won't restart

I just want to know if you have a lot of background operations going on prior to restarting your computer.  Was it working properly prior to the issue?  Try closing all the applications before restarting.  Does it also happen when you select shutdown? Please provide the model name of your VAIO computer.

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Groovin'
Elepzia
Posts: 3
Registered: ‎07-28-2013

Re: Sony Vaio Fit 14 won't restart

My model is the "SVF14A190X" and I am using normal softwares like chrome, microsoft word. This has been happening since the first day I bought it.
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Moderator
RichO
Posts: 1,029
Registered: ‎05-23-2013

Re: Sony Vaio Fit 14 won't restart

So even without any applications running it wont restart? Have you tried restarting the computer right after turning it on?  Did you install third party software recently? Have you tried Safe Mode?

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Groovin'
Elepzia
Posts: 3
Registered: ‎07-28-2013

Re: Sony Vaio Fit 14 won't restart

Yes I tried restarting right after turning on and it does restart. It looks like the problem is when I want to shut down or restart when I have used different softwares.

No I have not, this has been a problem since day 1 I bought the laptop.
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Moderator
RichO
Posts: 1,029
Registered: ‎05-23-2013

Re: Sony Vaio Fit 14 won't restart

Follow these steps to identify if a Startup or System Services item is causing an error:

 

How to identify if a Startup or System Services item is causing an error

 

We will try to further isolate what might be causing this issue to happen. 

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Tuning Up
Moclass1
Posts: 1
Registered: ‎09-12-2014

Re: Sony Vaio Fit 14 won't restart

Hello,

I have a similar model and had this same problem since I bought my Sony Vaio laptop in 2013. The restart function has never worked from inception. Anytime I use the function, I wait for hours before I shutdown with the power button. So to restart I have had to use shutdown them power on button. It's not the way a laptop should function. Also the suggested solution is not the issue, laptop doesn't restart is the main issue.
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