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Enthusiast
Posts: 2
Registered: ‎01-10-2016
Message 1 of 3 (901 Views)

Sony viao VPCEB36GM factory reset

[ Edited ]

Hi guys, 

 

I want to reset my Sony Viao PCG71318L,VPCEB36GM 

and i have no idea's how....

 

I tried diffirent things:
Pressing the Assist button while startup
Pressing F8 while startup
Pressing F10 while startup

Reseting with Sony viao but there is no recovery tab

 

And none of these things worked

Is this becuase i got a new hard drive because my other one crashed

and if its the problem is there a way  to factory reset it.

 

And I  didnt get a recovry disk when i bought this laptop...

 

 

Enthusiast
Posts: 2
Registered: ‎01-10-2016
Message 2 of 3 (872 Views)

Re: Sony viao VPCEB36GM factory reset

any help?

Highlighted
Moderator
Posts: 3,421
Registered: ‎01-16-2015
Message 3 of 3 (846 Views)

Re: Sony viao VPCEB36GM factory reset

Hi ImYourBiggestFa,

 

Welcome to Sony Community!

 

Yes, you are correct! You can't perform a factory reset because you replace the hard disc drive on your laptop. You need to buy a Vaio Recovery Disc to reinstall everything that came with the computer or if you have a Windows 7 installation disc, you can also use that then download all the drivers and  software from the website.

 

We kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

Regards,

Jen

 

If my post answers your question, please mark it as "Accept as Solution"

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