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Rookie
Posts: 2
Registered: ‎10-07-2017
Message 1 of 2 (1,727 Views)
Accepted Solution

This update is not intended for use with your computer model

Hi,

This is driving me round the twist.

 

The keys to adjust the screen brightness don’t work, so I’m trying to install Sony Utilities.

My laptop is VPCEH2N1E so I downloaded from this page:

https://www.sony.co.uk/electronics/support/vpc-series-vpceh2-series/vpceh2n1e/downloads/Z0005177

 

When I try to install it I get a message, ‘This update is not intended for use with your computer model’, even though it’s meant to be for VPC models.

 

I’ve looked in

C:\Windows\model.txt

and it says Model = “VPCEH2N1E” which is obviously what I’d expect.

 

Someone help me out with this please.

Rookie
Posts: 2
Registered: ‎10-07-2017
Message 2 of 2 (1,615 Views)

Re: This update is not intended for use with your computer model

[ Edited ]

Classic case of PEBCAK.

Install completed successfully and keys are now working.

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