A lot of users have had issues with these programs. There are alot of posts in this section relating to similar issues that you are currently having. I would take some time and review some of issues/solutions that other users have tried. You may recieve a "generic" response from one of the Moderators to attempt to "call support, reinstall, do a complete restore of your system, etc.) I assure you that many users have tried all of the above with little or no luck.
May of us are awaiting a patch or update to the software to fix the ongoing issues.
Can you please provide me in details with the issue that you are facing with VAIO Update?
Example: The error message
The version number for VAIO Update
The steps to reproduce the issue
omarleao wrote: > I can not remove the vesa one, and installed the new on top. > The vaio care does not open the situation worsened. > I believe in the system and recover the laptop to factory conditions.
Sony Community Manager Sr. Software Engineer Peter Tat
I mentioned earlier that I can not remove the vaio care prior to installing the new. installed on new vaio care old do not work and now nothing, when I try to remove the care going through the control panel the message that I do not have administrator rights.