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Posts: 19
Registered: ‎05-14-2013
Message 1 of 4 (2,402 Views)

Vaio Improvement Update, Verison

How do I get the Vaio Improvement Update, Verison to take affect?  After I install it and restart the computer, Vaio Update continues to report that it needs to be installed.  No errors are reported during the installation process.

Posts: 3
Registered: ‎11-12-2012
Message 2 of 4 (2,396 Views)

Re: Vaio Improvement Update, Verison


Posts: 1,574
Registered: ‎04-01-2013
Message 3 of 4 (2,382 Views)

Re: Vaio Improvement Update, Verison

Hi USER-911214 and Dlaibn,


     I'm sorry that both of you are having this is.  Sony is aware of this issue and working on it as we speak.  Please refer to Re: VAIO care troubleshooter won't install from previously post on this forum for status and updates from Sony Eng. 



Posts: 4
Registered: ‎07-10-2013
Message 4 of 4 (2,156 Views)

Re: Vaio Improvement Update, Verison

[ Edited ]

I'm trying to setup my new Sony Vaio all in one, and this update has been installing for almost 3 hours. Is that normal? And can I trust that this is now an update that I should be installing? (Didn't start checking into it until after 2 hours had gone by.) It's described in VAIO Update as VAIO Improvement Update Version Any help would be appreciated. Thanks in advance.


Update:  This installation has now been running for over 16 hours. Is this normal? If not, can I control-alt-delete out of this safely, and get on with my life?? Any help would be greatly appreciated. If I don't get this solved by the end of the workday today (Thursday, Mountain Daylight Time), I will be packing up the computer and taking it back to the shop while I still can. A great disappointment, as I really have enjoyed my previous Sony All-in-One, and wanted to stick with the Sony brand. 


Model: Sony syL24125CDB

Sorry - I'm not a technie. I don't know what other information would be helpful to add here re: computer specs.

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