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Enthusiast
Posts: 7
Registered: ‎08-20-2017
Message 1 of 5 (278 Views)

Vaio SVP13212SG Recovery image for Windows 8/10 64 bit required

Dear Sony people.

 

I have Vaio Model SVP13212SG that has lost it's partition. My recovery disk is also damaged.

 

I am unable to use this product as your support has withdrawn from our country.

 

Please advise where I can download a Windows 8.1 or Windows 10 64 bit image recovery disk for this notebook.

 

I have been struggling for weeks on end to get assistance.

 

Perhaps someone can place this somewhere on a cloud server for me to download? If you can, please email me the link. saskloppers@gmail.com

 

This is really bad.

 

Much appreciated

 

Thank you

Moderator
Posts: 3,307
Registered: ‎01-16-2015
Message 2 of 5 (238 Views)

Re: Vaio SVP13212SG Recovery image for Windows 8/10 64 bit required

Hi SassKloppers,

 

We have replied to your other post. Here is the link for your reference. 

http://community.sony.com/t5/VAIO-Upgrade-Backup-Recovery/Need-Help-With-Recovery/m-p/645861/highlig...

 

Regards,

Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

Enthusiast
Posts: 7
Registered: ‎08-20-2017
Message 3 of 5 (234 Views)

Re: Vaio SVP13212SG Recovery image for Windows 8/10 64 bit required

Hi

 

No, unfortunately the solution will not help as I do not have a recovery image disk, and a technitian at a local computer store can only install Windows 10 x86 on the notebook. Please help me with a proper recovery image, such as for a new installation on a new notebook

 

Thank you

Moderator
Posts: 3,307
Registered: ‎01-16-2015
Message 4 of 5 (227 Views)

Re: Vaio SVP13212SG Recovery image for Windows 8/10 64 bit required

Hi SassKloppers,

 

We're sorry to hear that the solution didn't help you. We only have the Global Website for information on contacting the Sony Support Center. 

 

However, another suggestion is to install the operating system using the installer disc then reinstall all the original drivers and software that can be found on the website.

 

Regards,

Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

Highlighted
Enthusiast
Posts: 7
Registered: ‎08-20-2017
Message 5 of 5 (107 Views)

Re: Vaio SVP13212SG Recovery image for Windows 8/10 64 bit required

Hi

 

My notebook never came with an image or OS disk. It was pre-loaded

 

 

Thank you

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