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VAIO - Software & Other Operating Systems

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Groovin'
Posts: 2
Registered: ‎07-02-2013

Vaio turns off within few seconds of turning on.

Sony Vaio (vpcs132gx) turns on and then turns off in a few seconds
I tried unplugging computer, removing the battery, holding down the power button for 30 seconds. 
I've only had this laptop for less than 2 years (brand new). Please help.

Sony Employee
Posts: 135
Registered: ‎11-14-2012

Re: Vaio turns off within few seconds of turning on.

Hi jalyp, I've escalated this to our technical specialists, please hold tight for a response.

Groovin'
Posts: 2
Registered: ‎07-02-2013

Re: Vaio turns off within few seconds of turning on.

Thank you! Look forward to hopefully hear a (positive) solution for this matter.
Moderator
Posts: 1,135
Registered: ‎04-03-2013

Re: Vaio turns off within few seconds of turning on.

tejalyp,

 

Here are a few trouble shooting steps to try:

1. Try powering on the unit with just the AC adapter plug in or try a different AC adapter if you have one

2. Does the DC jack feel loose? 

3. Does it turn itself off in BIOS (using F2) also? If it's turning itself off even in BIOS then it might be a hardware

     issue and need to be service...you can give us a call at 800-222-7669 to set up the unit for service