Language: English / Spanish

welcome to Sony's community site

Get involved! Whether you are here to ask or give help - we are happy you stopped by and look forward to seeing you in the future! Please watch our Welcome Video to get started.

VAIO - Software & Other Operating Systems

Reply
Tuning Up
WynnJay
Posts: 1
Registered: ‎04-18-2013

Windows 7 Security update won't install

I have a Windows update that has tried to install every day for two weeks, unsuccessfully.  See below for the update title and details.  Any ideas on how to either a) make it stop trying to install or b) get it to install correctly?

 

Security Update for Windows 7 for x64-based Systems (KB2807986)

Download size: 122 KB

 

Please use plain text.
Top 40 Artist
TonyM
Posts: 1,228
Registered: ‎11-14-2012

Re: Windows 7 Security update won't install

Hi,

 

Refer the following link to troubleshoot when error appears during Windows update:

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1010177

 

You may try using the System Update Readiness Tool to fix the errors. You can also download the update manually:

http://www.microsoft.com/en-us/download/details.aspx?id=36913

 

 

If my post answers your question, please mark it as an "Accepted Solution."

Please use plain text.