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Posts: 2
Registered: ‎04-18-2013
Message 1 of 2 (1,552 Views)
Accepted Solution

code 19 for my cd-rom drive.

I have allreay tried to uninstall and reinstall that didn't work. I also tried to update the software but it won't install the updates for me.


I tried calling support but they want $200 since my warranty is up. Please help this poor college student.

Posts: 2
Registered: ‎04-18-2013
Message 2 of 2 (1,551 Views)

Re: code 19 for my cd-rom drive.

I also have a code 28 problem and a code 80246008. The code 28 is for the PCI driver, I have tried updating and unistalling and reinstalling. The code 80246008 won't allow me to update my overall computer. 


I can't backup my computer because my CD-Rom drive isn't working. I did back it up previously on a portable disk drive, but that has been deleted by a family member Smiley Sad I am in the process of trying to backup the computer to my personal portable hard drive again.

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