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Enthusiast
Posts: 5
Registered: ‎03-10-2017
Message 1 of 3 (205 Views)

dvd not working

when i insert dvd in dvd drive,dvd runs little bit(2 seconds)and then stops,i mean cd is not rolling in drive,what shd i do
Moderator
Posts: 2,946
Registered: ‎01-16-2015
Message 2 of 3 (125 Views)

Re: dvd not working

Hi Syednasir,

 

Welcome to Sony Community!

 

Sorry to hear this. May we know what is the model name and the current operating system of the laptop? When was the last time that you were able to use the DVD drive? Was there any change that happened prior to the issue? 

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,
Jen

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

Enthusiast
Posts: 5
Registered: ‎03-10-2017
Message 3 of 3 (112 Views)

Re: dvd not working

10 days earlier it ws working fine,i dnt remembr any change......

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