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Rookie
Posts: 1
Registered: ‎03-14-2017
Message 1 of 2 (350 Views)

finding the genuine windows key on vpceh26en

Hi There,

 

I have a sony vaio vpceh26en, which has to be formatted.

The windows key is not known to me. Also the tags on the bottom have faded badly.

 

Any method to retrieve the key.

 

Thanks in advance

 

SJ

Moderator
Posts: 3,410
Registered: ‎01-16-2015
Message 2 of 2 (293 Views)

Re: finding the genuine windows key on vpceh26en

Hi S_j2000,

 

Welcome to Sony Community!

 

Our computers come with an OEM version of Windows operating system where in the license key is attached to the main board & CPU components. We don't have a copy of this Windows license. The original Windows operating system can only be retrieved by doing a Full Format Recovery or use a VAIO Recovery Disc

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.

 

Regards,
Jen

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