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Welcome to the Sony community forums.
We can help with a BIOS password but not a windows password.
If you are trying to enter BIOS (accessible by pressing [F2] at startup, if password protected will ask for a password.
If you have forgotten your BIOS password the only way to have it unlocked is contact VAIO support by phone.
Please have your laptop with you.
If you are looking for how to put a BIOS password on your laptop it must be started from the computer in the off position.
1. turn on Laptop
2. as soon as the VAIO logo appears press [F2] a few times
3. once BIOS appears arrow over to the security tab and enter the password you wish to place on your BIOS settings.
4. Save and Exit BIOS - the computer will then boot normaly with your BIOS succesfuly password protected.
please remember your password! as if you forget , we can only help one time to unlock the system.
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