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Enthusiast
Posts: 5
Registered: ‎12-08-2012
Message 1 of 8 (2,780 Views)
Accepted Solution

my card reader doesn't work

My card reader doesn't work. I've tried downloading the Ricoh sorftware Twice and it still doesn't work.

Expert
Posts: 1,046
Registered: ‎11-12-2012
Message 2 of 8 (2,770 Views)

Re: my card reader doesn't work

Hello Weatherbird8,

 

Please provide the model number of your VAIO.  Did you change the original OS to another one?  When did the card reader stop working? You can also contact Sony support for further triage.

http://esupport.sony.com/US/p/select-system.pl?DIRECTOR=CONTACT

 

Regards,

 

Charlie

Enthusiast
Posts: 5
Registered: ‎12-08-2012
Message 3 of 8 (2,767 Views)

Re: my card reader doesn't work

Thanks  for answering my message. The model# of my Vaios computer is VPCEB3TFX and I haven't changed my OS. I have Windows 7 Premium and the card reader stopped working about 7 months ago. When I asked for advice about the problem (on sony support) I was told to go to Device Manager scroll down to Universal Serial Bus Controller click then find The Sony Memory Card Reader/Writer then remove and reinstall. The problem is when i went to Device Manager and scroll to Universal S.B.controller theres know listing of Sony Memory Card Reader/Writer. My computer doesn't show Sony Card Reader.  weatherbird8

Expert
Posts: 1,046
Registered: ‎11-12-2012
Message 4 of 8 (2,765 Views)

Re: my card reader doesn't work

Thank you for your post.  So let try to download and install these files in the order as it presented.  

http://esupport.sony.com/US/p/swu-download.pl?mdl=VPCEB3TFX&upd_id=5974&os_group_id=6

http://esupport.sony.com/US/p/swu-download.pl?mdl=VPCEB3TFX&upd_id=5975&os_group_id=6

Note: Make sure to restart your computer after each installation is finished.

 

Regards,

 

Charlie

Enthusiast
Posts: 5
Registered: ‎12-08-2012
Message 5 of 8 (2,748 Views)

Re: my card reader doesn't work

[ Edited ]

Hi, Charlie V. Thanks, your  solution for  my Memory Card Reader worked. I downloaded the Ricoh Software in the correct order and I went to the file then opened it and saw the pictures # then,transferred them to the Windows Picture Gallery where I could  view and select what I wanted to import. The pictures went to Windows Media player then showed up on my Zune  picture Collection. When I saw that the pictures go to the SD/MM(ESmiley Happy heading under pictures and that you have to right click to open. Even though I forgot to restart after downloading the software it still worked. Thanks again!  weatherbird8

Enthusiast
Posts: 5
Registered: ‎12-08-2012
Message 6 of 8 (2,741 Views)

Re: my card reader doesn't work

Charles V. Went back and downloaded and restarted my computer after each installation. Thanks again
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Rookie
Posts: 1
Registered: ‎03-19-2017
Message 7 of 8 (689 Views)

Re: my card reader doesn't work

Hi Charlie.

 

I have the same problem with my card reader. My Product name is: VPCF22M1E. OS Windows 7 Home Prem.

should I install the same files?

 

Thanks

Thanos

Moderator
Posts: 3,352
Registered: ‎01-16-2015
Message 8 of 8 (660 Views)

Re: my card reader doesn't work

[ Edited ]

Hi Bluemuhritsa,

 

Welcome to Sony Community!

 

You can't install the same files in the link because it's for a different model. The VPCF22M1E is a non-US model thus we have no information about it. We highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ to assist you with this issue.

Regards,
Jen

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

 

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