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VAIO - Software & Other Operating Systems

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Emerging Star
Pitman
Posts: 23
Registered: ‎02-01-2013
Accepted Solution

what is sony mss

Under start up programs it shows Sony MSS, it has Mcafee logo?? I do not run Mcafee i run avat internet security suite.

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Top 40 Artist
TonyM
Posts: 1,228
Registered: ‎11-14-2012

Re: what is sony mss

[ Edited ]

Hello,

 

What is the model # of computer?

http://esupport.sony.com/US/p/support-info.pl?info_id=264#notebook

 

Is there any specific error message appearing at startup?

 

You may try performing a clean boot:

http://support.microsoft.com/kb/929135

 

If my post answers your question, please mark it as an "Accepted Solution."

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Emerging Star
Pitman
Posts: 23
Registered: ‎02-01-2013

Re: what is sony mss

startup mss.png

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Emerging Star
Pitman
Posts: 23
Registered: ‎02-01-2013

Re: what is sony mss

this is what i am seeing look under start up?
Also i have a sony vaio vpcee42fx manufactured 1-2011 windows 7 home premium
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Emerging Star
Pitman
Posts: 23
Registered: ‎02-01-2013

Re: what is sony mss

Here is a close up of the start up menu, also i forgot to say w 7 home premiun 64 bit.

start up close up.png

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Moderator
JoelP
Posts: 281
Registered: ‎11-12-2012

Re: what is sony mss

[ Edited ]

Hello, Pitman.  Sony MSS is a startup routine that runs the McAfee services or Task Scheduler items to perform McAfee scanning and protection tasks when the PC starts.  You only need this if you are running the originally bundled McAfee suite for PC security.

 

If you use another security package, such as Kaspersky or Avast!, then you can safely remove this item.  Since you are using Avast!, you should open Control Panel > Programs and Features, then locate any McAfee items still installed and uninstall them.

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Emerging Star
Pitman
Posts: 23
Registered: ‎02-01-2013

Re: what is sony mss

Thanks,for the info. This laptop came with norton trial so i dont know why mcafee is on here also there is not any mcafee or norton in add remove programs.(had norton but allready removed it)
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Moderator
JoelP
Posts: 281
Registered: ‎11-12-2012

Re: what is sony mss

OK, if necessary, you can download the McAfee Removal Tool from the web, and run it to make certain those items are completely removed.  But, it's very possible that the item you see on the start menu is not connected to anything, and is just a a glitch in the start menu configuration.  You can safely just right click the MSS item in the start menu, and delete it.

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Emerging Star
Pitman
Posts: 23
Registered: ‎02-01-2013

Re: what is sony mss

Will do, thank you very much for asll your help!
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Moderator
JoelP
Posts: 281
Registered: ‎11-12-2012

Re: what is sony mss

Our pleasure, Pitman.

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