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VAIO - Upgrade, Backup, & Recovery

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Posts: 1
Registered: ‎04-07-2013
Message 1 of 2 (3,313 Views)

An unspecified error occurred during System Restore. (0x8000ffff)

When I try to restore a Windows 7-based computer by using System Restore in Windows Recovery Environment (WinRE), I receive the following error message:

System Restore did not complete successfully. Your computer's system files and settings were not changed.

An unspecified error occurred during System Restore. (0x8000ffff)

You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method. For more information, see What is Recovery?
Kindly help kme to restore my system. Currently I am unable to even start my system.
Posts: 1,225
Registered: ‎11-14-2012
Message 2 of 2 (3,300 Views)

Re: An unspecified error occurred during System Restore. (0x8000ffff)

Hi rakniazi.


Try performing all the steps mentioned here to troubleshoot the issue: http://support.microsoft.com/kb/2695585


If the issue persists, perform a complete system recovery to restore your computer to the factory settings. Restart the computer, keep tapping the F10 key continuously, press enter key at the edit boot option, select start recovery wizard and click on skip VAIO Care rescue (If you do not wish to back up data) to start the system recovery process.


Note:  It is required to take backup of all the data before performing the system recovery as it erases everything from the computer.


You can get back with the exact model # of your computer. Locate the exact model # here: http://esupport.sony.com/US/p/support-info.pl?info_id=264


Note: If my post answers your question, please mark it as an "Accepted Solution."

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