When I startup my Vaio using the assist button, and select Troubleshooting (recovery), Vaio recovery solutions, it says:
"Start VAIO recovery solutions
You need to start your computer to start VAIO recovery solutions. Select "Restart" to continue"
I click restart and it instantly says:
An error has occured. Cannot launch an application. Shut down you computer, then try the operation again"...
Retrying gives the same results.
Also, if I try to recover from a previously made recovery USB, I go into Vaio Care (recovery solutions), then click 'start recovery wizard', then 'skip rescue' (I don't want to backup existing files)' it says:
"An error occured while excecuting an application. The operation was not completed'...
Is there anyhting I can do to fix either of these problems please?
We're sad to know that you're having difficulty reformating your laptop. You should have provided the model number and the current operating system of your device to assist you better. Was there any modification performed in this unit?