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Rookie
Posts: 1
Registered: ‎06-16-2016
Message 1 of 2 (1,218 Views)

Recovery Disc Not Readable

[ Edited ]

I have a sony VAIO Model: SVE14A16FG with Windows 7 Home Premium 64-Bit, I recently do a clean Installation of Windows using an ISO of the same version of windows (So the hidden partition is gone). after then i realized that the laptop has No drivers,No VAIO Care and other VAIO Softwares

 

Because I wan't all of those back, I decided to find the VAIO recovery disc that was given to me by the VAIO store. but when i put the disc into the laptop, the laptop can't read the disc. and the strangest thing is, on my OTHER computer, the disc is readable.

 

My question is, is there something wrong with my sony VAIO Laptop? Because I really really want the VAIO Softwares back

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Moderator
Posts: 3,417
Registered: ‎01-16-2015
Message 2 of 2 (1,161 Views)

Re: Recovery Disc Not Readable

Hi MikaelJM

 

Welcome to Sony Community!

 

You mentioned that the recovery disc is readable to the other computer but not on your Vaio laptop. Have you tried to insert another disc to your laptop to check if it's working? (movie, music) If the issue persist with theother sample disc, you may purchase your recovery disc at https://sony.encompass.com/

 

For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Hi there! I recommend visiting our Sony Global Web site to locate local stores and dealers in your region:http://www.sony.net/SonyInfo/Support/. 

 

Regards,
Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

 

 

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