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Enthusiast
Posts: 7
Registered: ‎08-20-2017
Message 1 of 3 (231 Views)

SVP13212SG Windows 8/10 64 bit recovery image needed please

[ Edited ]

Dear Sony people.

 

I have Vaio Model SVP13212SG that has lost it's partition. My recovery disk is also damaged.

 

I am unable to use this product as your support has withdrawn from our country.

 

Please advise where I can download a Windows 8.1 or Windows 10 64 bit image recovery disk for this notebook.

 

I have been struggling for weeks on end to get assistance.

 

Perhaps someone can place this somewhere on a cloud server for me to download? If you can, please email me the link. s******ers@gmail.com

 

This is really bad.

 

Much appreciated

 

Thank you

Moderator
Posts: 3,307
Registered: ‎01-16-2015
Message 2 of 3 (174 Views)

Re: SVP13212SG Windows 8/10 64 bit recovery image needed please

Hi SassKloppers

 

Welcome to Sony Community!

 

The VAIO recovery partition can't be downloaded anywhere. This is only available from the country of origin. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.

 

Regards,

Jen

 

Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.

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Enthusiast
Posts: 7
Registered: ‎08-20-2017
Message 3 of 3 (170 Views)

Re: SVP13212SG Windows 8/10 64 bit recovery image needed please

Hi

 

Thank you.

 

I have contacted them more than a month ago and do not get any reply

 

Do you perhaps have an email address for me that I can use? This is for Sony Middle East

 

Thank you

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