Welcome to the Community!

VAIO - Upgrade, Backup, & Recovery

Showing results for 
Search instead for 
Do you mean 
Reply
Rookie
Posts: 2
Registered: ‎01-02-2013
Message 1 of 3 (23,082 Views)
Accepted Solution

Sony VAIO laptop keeps shutting off

Hi! I have a Sony VAIO laptop that keeps automatically keeps shutting itself off. I have tried to do a system restore in safe mode and am receiving the same results. Amy suggestions, please?
Thanks you!
Lee
Rookie
Posts: 2
Registered: ‎01-02-2013
Message 2 of 3 (23,067 Views)

Re: Sony VAIO laptop keeps shutting off

The model is: PCG-7184L
Expert
Posts: 1,228
Registered: ‎11-14-2012
Message 3 of 3 (22,968 Views)

Re: Sony VAIO laptop keeps shutting off

[ Edited ]

Hi,

 

PCG-7184L is hardware configuration code given by Sony as manufacturing #. Refer the following link to locate the model:

http://esupport.sony.com/US/p/support-info.pl?info_id=264

 

Try the steps from the below link when computer shuts down or restarts:

https://us.en.kb.sony.com/app/answers/detail/a_id/32876

 

If the issue persists, you may initiate a service:

http://esupport.sony.com/US/p/service.pl?

 

If my post answers your question, please mark it as an "Accepted Solution."

Get Social

Share your ideas Watch YouTube Support Videos follow us on Twitter Visit us on Facebook