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VAIO - Upgrade, Backup, & Recovery

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Tuning Up
lmf71
Posts: 2
Registered: ‎01-02-2013
Accepted Solution

Sony VAIO laptop keeps shutting off

Hi! I have a Sony VAIO laptop that keeps automatically keeps shutting itself off. I have tried to do a system restore in safe mode and am receiving the same results. Amy suggestions, please?
Thanks you!
Lee
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Tuning Up
lmf71
Posts: 2
Registered: ‎01-02-2013

Re: Sony VAIO laptop keeps shutting off

The model is: PCG-7184L
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Top 40 Artist
TonyM
Posts: 1,228
Registered: ‎11-14-2012

Re: Sony VAIO laptop keeps shutting off

[ Edited ]

Hi,

 

PCG-7184L is hardware configuration code given by Sony as manufacturing #. Refer the following link to locate the model:

http://esupport.sony.com/US/p/support-info.pl?info_id=264

 

Try the steps from the below link when computer shuts down or restarts:

https://us.en.kb.sony.com/app/answers/detail/a_id/32876

 

If the issue persists, you may initiate a service:

http://esupport.sony.com/US/p/service.pl?

 

If my post answers your question, please mark it as an "Accepted Solution."

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